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Improving Processes to Help Customer Keep Up With Demand

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BACKGROUND:

A long-time customer in the industrial industry produced an assembled battery from Pioneer Plastic’s molded component. The customer had 2 suppliers to fulfill their demand. Part required insert molding and 2nd operation assembly.

SITUATION:

The customer’s other supplier was not able to manufacture quality parts in parallel to the demand they were requesting. The customer had 6 months+ in backorders from this situation.

Out of tolerance parts

Missing inserts

Extra-long lead times

SOLUTION:

Pioneer Plastics Inc. was asked to overtake all the demands from the customer. Pioneer needed to semi-automate the assembly to keep up with demand while maintaining cost to stay cost-competitive. Pioneer took the initiative and created a robust process. Added cavity pressures to ensure insert were being properly molded in the part. Pioneer also built an automation system that only required 1 operator, while decreasing the cycle time by more than 25%

FULL RESULT INCLUDED:

The customer is able to keep up with demand.

Built a stronger trust in Pioneer.

Customer does not have to worry about RMA’s and 2 different suppliers