BACKGROUND:
A long-time customer in the industrial industry produced an assembled battery from Pioneer Plastic’s molded component. The customer had 2 suppliers to fulfill their demand. Part required insert molding and 2nd operation assembly.
SITUATION:
The customer’s other supplier was not able to manufacture quality parts in parallel to the demand they were requesting. The customer had 6 months+ in backorders from this situation.
Out of tolerance parts
Missing inserts
Extra-long lead times
SOLUTION:
Pioneer Plastics Inc. was asked to overtake all the demands from the customer. Pioneer needed to semi-automate the assembly to keep up with demand while maintaining cost to stay cost-competitive. Pioneer took the initiative and created a robust process. Added cavity pressures to ensure insert were being properly molded in the part. Pioneer also built an automation system that only required 1 operator, while decreasing the cycle time by more than 25%
FULL RESULT INCLUDED:
The customer is able to keep up with demand.
Built a stronger trust in Pioneer.
Customer does not have to worry about RMA’s and 2 different suppliers